FAQ

  1. How long will it be, after I place my order, until I receive my Hoop(s)?

We're working diligently to get these babies to you. After you calculate turn around and shipping, at most you could expect anywhere from 1 to 2 weeks.

  2. Will I be notified when my Hoop(s) have been shipped?                      

We are excited to get these to you ASAP! We'll be happy to send you an e-mail, letting you know of your new arrival(s). Expect to see a tracking number.

  3. How much does shipping cost?                                                               

We have a flat fee of $10.00. to ship anywhere in the U.S.. If you ordered more than one hoop, we charge $5.00 per extra hoop. HOWEVER, if you are local to the Dallas/Ft.Worth (or surrounding cities) area, you can pick up in person (and avoid shipping costs).

  4. Do you ship to countries, outside of the U.S.A.?                                     

The correct Texas Answer would be, "HELL YES!" We want to share the love with Canada, England, and many more! Shipping prices may be slightly more.

  5. How do I know what size to get?                                                                 

A rule of thumb to measure for AN ADULT SIZE Hula Hoop is this: MEASURE from the ground up to your navel, maybe even slightly above it. Typically, the measurement will be anywhere from 34" up to 44". See our Selecting A Hoop Size Page to get a better understanding of what to expect.

  6.What's the difference between Polypro and HDPE? 

Polypropylene and HDPE Hoops weigh almost the same. HDPE hoops can withstand cold temperatures. So, if you live in a colder climate, this would be a good choice. Likewise, if you live in an extremely warm environment, it may not be your first choice. Polypro Hoops is lighter, springier, spongier and harder to kink. However, I recommend never leaving your hoops in your car overnight, nor should you leave them outside, exposed to the sun for long periods. Both are great materials and we sell both in our store.

 

 7. Do you offer Refunds or Exchanges?

All orders that are puchased are Final. There are No Refunds, Exchanges, or Cancellations. Sorry